Privacy Policy & Data Protection Statement

1. Introduction

Guizhou Ximei Tea Industry Co., Ltd. (hereinafter referred to as "We" or "Ximei Tea") understands the importance of personal information to you. We are dedicated to providing you with a secure and reliable environment for bulk tea exports and OEM/ODM custom consultations through our official website www.ximeitea.com and related foreign trade promotion services. This Privacy Policy aims to explain how we collect, use, store, and protect your relevant information when you visit this website, submit online inquiries, or establish business relations with us.

2. What Information We Collect

To ensure efficient business communication and fulfill trade contracts, we may collect the following types of information when you proactively provide it or browse our website:

• Identity & Contact Information: The name, company name, email address, phone number, or WhatsApp account you provide when submitting an inquiry form via the "Contact Us" page or communicating with us via WhatsApp or email.
• Business & Product Preferences: The product series you select in the form (such as EU-standard matcha, high-mountain black tea, green tea, etc.) and specific descriptions of your procurement and private label customization needs.
• Network & Device Log Data: To optimize the multi-language (Chinese, English, and Russian) browsing experience and conduct network traffic analysis, we may automatically record your browser type, access time, IP address, and page browsing history.

3. Purpose of Information Use

The information we collect will be used strictly in accordance with the principles of legality, legitimacy, and necessity for the following business scenarios:

• Quickly responding to your business inquiries to provide product quotations, sample shipping arrangements, and export solutions.
• Providing compliant product consultations meeting local standards (such as EAC Eurasian Union certification and EU standards) for overseas wholesalers in Russia, the five Central Asian countries, and other regions.
• Optimizing website structure and enhancing the fluency of interactive features such as 24-hour tea garden base live monitoring.
• Fulfilling the independent website and business cooperation contracts signed by both parties, ensuring the ownership security of domain names, servers, and digital assets.

4. Information Security & Protection Measures

We adopt industry-standard physical, technical, and administrative security measures (including encrypted transmission, access control, etc.) to prevent your personal and commercial data from unauthorized access, public disclosure, use, modification, damage, or loss. We promise never to illegally sell, rent, or transfer your personal contact information to any third party.

5. Your Rights

Within the scope of applicable laws, you have the right to access, correct, or request the deletion of your personal information held by us at any time. If you wish to withdraw your consent to information collection or have any questions related to privacy protection, you can contact us through the following methods:

6. Policy Updates

We may revise this Privacy Policy from time to time based on business developments or the requirements of laws and regulations. Any revised policy will be published on this page, and we recommend that you check regularly to stay informed of the latest privacy protection dynamics.